Terms & Conditions
For each flight, we strictly adhere to the Civil Aviation Authorities drone regulations. To comply with these laws, we abide by company terms and conditions to make sure the safety of our clients and the public are always prioritised.
Preparation
Planning and preparation are key elements to the safety of the operation. Launch Imagery require that all the project information and airspace checks are completed prior to commencement.
Airspace Limitations
Launch Imagery is limited to the CAA’s Rules and Regulations like any other drone operator. Should a clients project fall into restricted airspace, further approvals will need to be requested. The CAA require at least 28 days notice for airspace requests. Launch Imagery is therefore not liable should a request be made within this timeframe.
(We will do our best though!)
Restrictions
Under the CAA Rules and Regulations, we will not fly above 400ft from the ground, fly out of ‘line of sight’ from the drone or intentionally endanger any person or property with the aircraft.
Media Rights
All content created for the client is for the soul use by the client and uninvolved third parties. Launch Imagery has the right to use any media created for stock, promotional or marketing purposes. Should the client not agree to this, we must receive this in writing prior to the project start date.
Weather
Drone operations can be greatly affected by weather. Launch Imagery has no control over any changes to the weather and as such, we recommend that clients choose two dates for their project just incase weather becomes a restricting factor.
Final Decision
The final decision on the go-ahead for the flight is ultimately down to the operating pilot. If it is deemed that the flight cannot be operated in a safe manner and will potentially cause injury to people or property, or if the clients requests are outside Launch Imagery’s terms and conditions, the flight will be cancelled. We will endeavour to work with you to help achieve your goals in a safe manner.
Flight Planning
Launch Imagery will require a latitude and Longitude of the site location in order to begin planning. An initial planning risk assessment will be carried out and any additional site information will be gathered at this stage.
Quotes
All quotes are based on the information provided by the client being accurate and correct. Should any of the information provided be inaccurate, Launch Imagery has the right at any stage to renegotiate any agreement or contract signed. Travel is charged separately at 45 pence per mile from Oxford.
Payment
Launch Imagery requires payment to be processed no later than 30 days from the date of invoice. Late payment will incur a 15% fee of the total invoice. All prices quoted on our website exclude VAT.